Terms & Conditions

RESERVATIONS

Our set menu has a price of €120 (€135 from December 2022) per person for Nagomi and Sekitei reservations and €135 (€145 from December 2022) per person for Miyabi reservations per person before beverages. We only accept bookings online and we require credit card details to accept a reservation. All reservations will be confirmed by email. If we do not have availability for a particular date, please apply to our wait-list and we will notify you if we have a cancellation. Please note a discretionary 10% service charge will apply for groups of five or more.

CHILDREN

As we are an intimate 25 seater restaurant, we, unfortunately, do not accommodate children under 12 years of age.

PUNCTUALITY PLEASE

Punctuality is highly valued in Japanese culture – and so too at ichigo ichie. Our dining guests are served together over a period of two and a half hours. Service will commence within 15 minutes of your stated booking time. Late arrivals will be seated but any dishes that have already been served by Chef Miyazaki will not be available. The full cost of the set menu will still apply.

DIETARY REQUIREMENTS

ichigo ichie is a celebration of Japanese food and culture, with thousands of years of history in its making. As we wish to show respect to the culture from which our food comes from, we cannot accommodate vegetarian and vegan diets or those with seafood allergies. We also cannot provide alternatives for coeliacs who cannot consume soy sauce. We take pride in using only ingredients that would be served in Japan or a fresh and local equivalent. If you have dietary or allergy restrictions, please notify us within seven days prior to your reservation or make a note when finishing this online reservation. We will try to adjust our menu accordingly. We will not be able to make adjustments to the menu on the day.

CANCELLATION POLICY

If you need to adjust your reservation, this will always be subject to availability. We prepare the exact amount of food for our guests and Chef Miyazaki has planned precisely for this occasion. Please let us know as a matter of urgency about any changes to your reservation.

Cancellation or changes are possible up to 30 hours before the commencement of service. To cancel your reservation online, please click the link in the confirmation email, or call ichigo ichie directly.

A cancellation fee of €120 (€135 from December 2022) per person for Nagomi and Sekitei reservations and €135 (€145 from December 2022) per person for Miyabi reservations will apply only in the instance of no-show or a cancellation within 30 hours of a reservation.

Any group of five people or more must give 7 days notice for any changes to a reservation or to cancel a reservation without charge.

ichigo ichie reserves all rights to cancel and change any booking.